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 History
SETCOM (formerly SouthEast Telecom Inc.) started doing business in New Orleans in 1980. Our mission was, and still is, to support the city's communication users in the manner needed to conduct their business. We supply reliable, cost-effective equipment and service from a single point of contact.
Experience
SETCOM, with over 20 years of experience and service with companies in New Orleans and surrounding areas allow our clients the opportunity to obtain quality and professional service in a timely, affordable solution.
Mission Statement
Our mission remains today just as the first day we started: to provide quality and professional service to each and every customer. SETCOM's philosophy is that a satisfied customer is worth their weight in gold, for the new and repeat business which provides both us, and our clients, the opportunity for growth.
Additional Goals
* Provide products and services with the highest Professional standard of excellence, integrity
and efficiency;
* Employ highly skilled and innovative people;
* The highest quality installation and fastest service available;
* Form a well-managed organization, focusing on quality;
* Bring a cheerful face to all those whom we meet!
 Code of Conduct for SETCOM Personnel
* Put the best interests of clients first at all times.
* Participate in providing a safe working environment.
* Take responsibility for the quality of all aspects of the work.
* Act ethically and professionally at all times.
* Maintain high standards of customer care at all times.
* Respect the client’s working environment and premises.
* Carry out work in accordance with the client's requirements.
* Install and test systems in a professional manner.
* Respect the confidentiality of customer data and information.
SETCOM provides business telephone solution services to the following areas:
Baton Rouge, Lake Charles, New Orleans, Bossier City, Lafayette, Kenner, Metairie, Monroe, Shreveport, Slidell, Opelousas, LaPlace, Hammond and Covington. We can also offer office telephone and communications in Chalmette, Bogalusa, Baker, Bayou Cane, Crowley, De Ridder, Denham Springs, Donaldsonville, Mandeville, Natchitoches. Other Louisiana service areas include Zachary, Port Allen, Fort Polk, Marksville, Avondale and Destrehan. Outside of Louisiana we offer business phone system services for Mississippi cities that include Biloxi, Bay St Louis, Gulfport, Jackson. |
